Terms and Conditions

This website is owned and operated by “Mawaddah & Rahmah”. By using this website or completing a purchase, you agree to be bound by these terms and conditions.

1) Eligibility

  • The user must be of legal age according to Moroccan law (18 years or older).
  • Or under the supervision of a legal guardian.

2) Products and Prices

  • All prices are displayed in Moroccan Dirhams (MAD).
  • Prices are subject to change without prior notice.
  • The images displayed are approximate and may differ slightly from the actual product.

3) Payment

We accept the payment methods available on the website. Orders are only confirmed after receipt of payment confirmation.

4) Shipping and Delivery

  • Orders are shipped within Morocco.
  • Delivery time is specified upon order completion (depending on the city and shipping company).
  • The customer must ensure the accuracy of the address information.

The store is not responsible for: errors in address entry or failure to receive the order due to the customer's absence.

5) Liability

The store is not responsible for:

  • Misuse of the product.
  • Indirect damages resulting from product use.
  • Delays or damages resulting from force majeure.

6) Intellectual Property

All content on the website (texts, logos, images, designs) is the exclusive property of "Mawaddah & Rahmah" store and may not be reused, copied, or published without written permission.

7) Privacy and Data Protection

We are committed to protecting personal data in accordance with Moroccan Law No. 09.08 regarding the protection of individuals with respect to the processing of personal data.

Customer data is used only for:

  • Processing and confirming orders.
  • Communication regarding the order or delivery.
  • Sending updates and offers if the customer agrees.

Data will not be sold or shared with third parties for commercial purposes.

8) Modification of Terms

The store reserves the right to modify these terms at any time, and the updated version will be posted on the website. Your continued use of the website after the update signifies your acceptance of the modified terms.

9) Disputes and Jurisdiction

In case of a dispute, efforts will first be made to resolve it amicably. If no solution is reached, disputes shall be subject to the jurisdiction of the competent Moroccan courts.

Official Contact Information

Phone: +212 666-384614

Email: mawada1446@gmail.com